Privacy Policy

1. Our Commitment to Your Privacy

Fusion Physical Therapy and Wayne Stafford are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and store your information.

2. What Personal Information We Collect

We may collect personal information such as:

Your name, date of birth, contact details (phone, email, address)
Medical history, health conditions, treatment notes
Appointment records and clinical outcomes
Payment and billing details (including Medicare/private health info)

3. How We Collect Your Information

We collect personal information:

Directly from you (in person, over the phone, via forms or website)
From your referring healthcare provider (with your consent)
When you use our website (e.g., online booking or contact forms)

3. How We Collect Your Information

We collect your information to:

Provide accurate diagnosis and treatment
Maintain clinical records
Communicate with you regarding appointments and treatment
Manage billing and insurance claims
Comply with legal and regulatory requirements

5. How We Use and Disclose Your Information

We may share your information:

With other healthcare professionals (with your consent)
With insurers or Medicare for billing purposes
When legally required (e.g., court order, public health issue)

We will never sell or share your personal information for marketing without your explicit permission.